Privacy Policy & Website Terms

Privacy Policy:

The following information explains what data we collect, how we use and store it, and how you can control the data.

This privacy policy sets out how TP Structures Ltd collects, uses, stores and protects any information that you give TP Structures Ltd and how you can control it. TP Structures Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. We have taken steps to ensure all data is kept secure throughout all past, present and future processes.

TP Structures Ltd may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 03/05/2018.

Personal data we collect

We collect data in order to operate effectively, and to provide our customers with the best possible experience when dealing with our company and in relation to our products and services. The information we collect includes the following:

Name and contact data

We collect first and last name, organisation name, email address, postal address, phone numbers.

Payment data

We collect data necessary to process your payment if you make purchases, such as bank details, debit/credit card details and security codes associated with your payment.  This information is taken directly from you, via phone, face-to-face interaction, or via our website enquiry form and is stored on our secure encrypted systems until payment has cleared. For one-off transactions the data will be securely deleted as soon as processing is complete.

IP address and cookies

We may collect your IP address and use cookies when you visit our website unless you configure your browser not to accept them.  A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. To find out more about cookies, including how to control and delete them, visit www.allaboutcookies.org, or to opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

We do not, and will not allow any third party, to use the statistical analytics tool to track or to collect any personally identifiable information. We will not associate any data gathered from this site with any personally identifying information from any source. Google will not associate your IP address with any other data held by them. Neither TP Structures Ltd nor Google will link, or seek to link, an IP address with the identity of a computer user.

This data enables us to carry out all transactions efficiently. Therefore, we process data as the Data Controller.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To fulfil your order.

Internal record keeping.

To prepare, clarify and confirm quotation(s) and/or proposal(s) requested by you.

We may use the information to improve our products and services.

We may use the information to customise the website according to your interests.

In processing your order, we may need to send some of your personal details to third parties such as hauliers, sub-contractors, credit reference agencies etc.to ensure efficient transactions.  All third parties are monitored to ensure they are GDPR compliant.

If you have opted to do so we may also:

Periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes.

We may contact you by email, phone, fax or mail.

All personal data will be processed with consent or on the grounds of legitimate interests. Where consent is required, we shall obtain it directly from you. Where we have a legitimate interest in processing data (for example where we need to do so to supply our products and process quotations and orders) we shall do so, but will always make it easy for you to opt-out of communications.

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure all the information we collect.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

How we store your data

All personal data is stored securely on our encrypted systems. These systems have restricted access and are password protected. Any hard copy detailing personal data is filed and locked securely in an office with restricted access and securely shredded when appropriate. We store this data only as long as it necessary. For example, data required for HMRC purposes is retained for 7 years. Other personal data is removed from account information after 24 months of inactive use. For more information on our retention and storage of information, please refer to our Data Retention Policy.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, please email or write to us at the following:

TP Structures Ltd
33 Abbey Foregate
Shrewsbury
Shropshire
SY2 6BL

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Marketing

We would like to send you information about TP Structures products and services that we think may be of interest to you. If you have given consent to receive this kind of correspondence, you may opt-out quickly and easily at any time.  You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

You have the right to stop us from contacting you for marketing purposes or from giving your information to other third parties.

If you no longer wish to be contacted for marketing purposes, please contact sales@tpstructures.co.uk

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

admin@tpstructures.co.uk

Or write to us at TP Structures Ltd 33 Abbey Foregate, Shrewsbury, Shropshire, SY2 6BL


Website terms of use:

By using this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern TP Structures Ltd’s relationship with you in relation to this website. The term ‘TP Structures Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Primary House, Spring Gardens, Macclesfield, Cheshire, SK10 2DX. Our company registration number is 04879722 (England and Wales).

The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

You may establish a link to the TP Structures homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. The site must not be framed on any other site, nor may you create a link to any part of the site other than the home page. We reserve the right to withdraw linking permission without notice.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland, Wales and Northern Ireland.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by TP Structures Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of TP Structures Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, TP Structures Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright Notice

This website and its content is copyright of TP Structures Ltd – © TP Structures Ltd 2003-2018. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.